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We aim to respond to all enquiries via email within 48 hours.

Although we love to hear from you, SO many questions are answered on our FAQ page - get an answer straight away instead of waiting for a reply from us!

Where is my order?
As stated on our website orders are delivered in *working days* which excludes weekends.
Please look at when you received your shipping confirmation email and calculate how many days it has exactly been.
UK next working day
EU 2-4 working days
US & Canada 2-5 working days
Rest of World 3-10 working days.
We are unable to respond to any emails regarding delivery if their delivery is still in its timescale.
Why have I been overcharged?
Don't worry! We are a UK company so all prices are shown in UK GBP (£). Your bank or card will charge you in your local currency so it may seem like it's more expensive than it actually is.
Use the currency changer on the top of our homepage to show it in your currency.

Where do I enter my discount code?
Simply enter your discount code after entering all your payment details.
Click here to read our FAQ for lots of answered questions!
We reply to emails within 48 hours.
Bootea Ltd
Unit 8 Coopers Court
Coopers Lane
United Kingdom
L33 7UB

Company number: 8330909